USER ENABLEMENT

Interviews with the executive sponsor and stakeholders qualify the current culture of the organization, user personas, and department-specific needs. Special attention is given to assess employee resistance, influencers, and change agents within the organization. 

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• Business Priorities 

• Project Success Criteria

• Adoption Risks

• Communication and Learning Preferences

• Champion Candidates

• Governance Policy

Leveraging the Copilot User Enablement Framework, the Engagement Strategy designs an adoption plan that outlines communication and workforce transformation tactics that align with overall gen AI strategy to effectively drive adoption. The plan lays out a timeline of activities and milestones by sprint and illustrates dependencies for continuous measurement and feedback. 

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• UX Feedback Strategy

• Communications Plan

• Training Plan 

• Resource List

• RACI Chart

The AI Center of Excellence is a community that centralizes expertise and accelerates the adoption of new tools and processes across an organization. The AI CoE serves as a central repository of self-paced and peer-to-peer learning resources. To support the pilot members, Aston-Price manages the community by creating a team site and responding dynamically to channel posts, chat messaging, and email. 

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• Program Communications

• AI CoE Team

• Customized SharePoint Site

• Chat and Channel Support

Aston-Price delivers communications and webinars to boost employee confidence with using Copilot features for communication, productivity, and collaboration scenarios. 
Each instructor-led webinar provides an interactive experience performing activities, engineering prompts for greater efficiency, and utilizing Microsoft and on-the-job resources. 

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• Registration Pages

• Customized Agendas

• Demonstrations and Hands-on Activities

• Job aids for data security and compliance

• Business process redesign

Impact Measurement is an ongoing evaluation that uses analytics and reporting to track impact, review progress to goal, and show value realization. The program also measures performance against planned goals but also provides actionable insights to drive continuous improvement and maximize ROI.

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• Employee NPS Survey

• Training Consumption

• Copilot Analytics